This Privacy Policy explains how Hello Linda ("SlapLocal," "we," "us") collects, uses, and shares information in connection with the website at slaplocal.com (the "Site") and our services.
1Information we collect
- Application details you submit through the Site's form: business name, your name, trade, city/market, phone number, and email.
- Usage data collected by our own first-party analytics: pages viewed, referring page, approximate location from IP, device/browser type, and timestamps. We do not load third-party advertising trackers on this Site.
- Communications you send us (email, messages) and our replies.
- Client & lead data (for businesses that engage our service): lead records, and call data — including recordings and transcripts — from tracking numbers we provide. See "Call recording" below.
- Payment information for clients is collected and processed by our payment provider, Creem; we do not store full card numbers.
2How we use information
- To respond to applications and provide, operate, and improve the Service.
- To deliver, log, verify, and audit leads.
- To bill clients and prevent fraud.
- To communicate with you about the Service.
- To comply with legal obligations.
We do not sell your personal information, and we do not share it with third parties for their own advertising.
3Service providers who process data for us
We share information only with vendors that help us run the Service, under contracts that limit their use of it:
| Provider | Purpose |
|---|---|
| Netlify | Website hosting & form delivery |
| Supabase | Database & secure storage |
| Creem | Payment processing & billing (clients) |
| CallRail | Call tracking, recording & attribution |
| GoodCall | AI call answering (clients) |
| Resend | Transactional email |
| DataForSEO | Search-ranking data (no personal data of Site visitors) |
We may also disclose information if required by law or to protect our rights, and in connection with a business transfer.
4Call recording & tracking
For clients, calls to tracking numbers we provide may be recorded, transcribed, and logged to deliver and verify leads. In California and other two-party-consent jurisdictions, callers are notified at the start of the call that it may be recorded. If you are a caller and do not consent, please do not continue the call or provide personal information.
5Cookies & tracking technologies
The Site uses only essential, first-party technologies needed to operate and measure the Site. We do not use third-party advertising cookies. You can control cookies through your browser settings.
6Data retention & security
We keep information for as long as needed to provide the Service and meet legal, accounting, or reporting requirements, then delete or anonymize it. We use reasonable administrative, technical, and physical safeguards to protect information, though no method of transmission or storage is completely secure.
7Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of it, to correct it, and to not be discriminated against for exercising these rights. Because we do not sell or share personal information for cross-context behavioral advertising, no "Do Not Sell or Share" action is needed. To exercise your rights, contact us using the details below; we will verify your request before acting on it.
8Other rights
Depending on where you live, you may have additional rights to access, correct, delete, or port your information, or to object to certain processing. Contact us to make a request.
9Children
The Site and Service are for businesses and are not directed to children under 18. We do not knowingly collect information from children.
10Changes to this policy
We may update this policy; material changes will be posted here with a new "Last updated" date.
11Contact
Hello Linda2166 W Broadway #1008
Anaheim, CA 92804
United States
Phone: (714) 400-2632
Email: hello@slapforge.com